Questions
Aviator FAQ
Short, direct answers to the Aviator questions we are asked most often in Zimbabwe — rules, cash-outs, Kandege, mobile play, accounts and payments.
Aviator questions and answers
What is Aviator?
Aviator is a crash game by the studio Spribe. A plane takes off, a multiplier rises from 1.00x, and the plane leaves the screen at a randomly generated point. Cash out before it goes and your stake is multiplied by the number shown.
How do you play Aviator?
Place a stake during the short betting window before take-off, then cash out during the flight — either manually or by setting an automatic cash-out multiplier in advance. If the plane leaves before you exit, that round's stake is lost.
Is Aviator available in Zimbabwe?
Yes. Licensed Zimbabwean betting operators offer Aviator through their websites and mobile apps. You must be 18 or older to open an account and bet.
How does the Aviator multiplier work?
The multiplier is the payout factor at the moment you cash out. A 2.00x exit doubles your stake. Low multipliers occur often and pay little; high multipliers are rare and pay more. Spribe publishes an RTP of 97% across the long run.
What is auto cashout?
Auto cashout lets you enter a target multiplier before the round. The game exits the bet for you when the plane reaches it, which removes hesitation and protects you if your connection stutters mid-round.
Can Aviator be predicted?
No. Each round's crash point is generated before take-off from a server seed combined with player seeds, and published afterwards for verification. No app, script or paid signal group can know it in advance.
What is Kandege?
Kandege is the Zimbabwean nickname for Aviator, referring to the small plane in the game. Kandege and Aviator are the same game with the same rules.
Can I play Aviator on mobile?
Yes. The game runs in Android and iPhone browsers, and inside operator apps where one exists. Data use is light, but a stable connection matters because a dropout can prevent a manual cash-out.
How do I register?
Register on the betting operator's own site with your real details, confirm your phone number, and complete identity verification straight away so a later withdrawal is not delayed. Registration is 18+ only.
How do I deposit?
Zimbabwean operators commonly accept EcoCash, OneMoney and InnBucks, and some support card payments through a gateway or a cash deposit in shop. Deposits usually clear within minutes of confirming the prompt on your phone.
How do I withdraw?
Withdrawals normally return to the method you deposited with, in the account holder's own name, after verification is complete. Operators often apply a daily limit, which support can sometimes raise on request.
Are Aviator strategies guaranteed?
No. A strategy controls stake size and exit timing, which changes how your results are spread out. It cannot change the game's house edge, and any site promising a guaranteed system is misleading you.
What happens when the plane flies away?
The round ends. Any bet that has not been cashed out loses its stake, and a new betting window opens immediately for the next round.
Is Aviator a crash game?
Yes. Aviator is the best-known example of the crash format, in which a multiplier rises until it stops at a random point and players must exit before that happens.
Still not answered?
For account-specific issues — a stuck deposit, a withdrawal limit, a locked login — the operator's support team is the only party who can help; we have no access to any betting account. For how the game works, the game guide and crash game explainer go deeper, and you can also contact us about the content on this site.
Related guides
Register an account at Citybet
Citybet is a Zimbabwean betting site that offers the Aviator (Kandege) game. Registration takes a few minutes and deposits use EcoCash, OneMoney, InnBucks, PesePay or a cash deposit. New players only · 18+ · T&Cs apply.
These are links to an external betting operator. You must be 18 or older to register.
Common Questions About CityBet Aviator
Many Zimbabwean players have similar questions when starting out with Aviator, or Kandege, at CityBet. One of the most frequent queries is about the fairness of the game. As mentioned throughout our site, Aviator is built on provably fair technology. This means the result of each flight is determined by an algorithm that is transparent and can be audited by players. This ensures a level playing field where luck is the only factor in when the plane flies away.
Another common question is about how to get started. Registration at CityBet is open to all Zimbabwean residents aged 18 and over. You simply need a local mobile number to create an account. Once registered and your account is funded through one of the many local payment options like EcoCash or InnBucks, you can jump straight into the Aviator lobby. The game is designed to be intuitive, so even newcomers find it easy to understand the basic mechanics within a few rounds.
Technical Queries and Troubleshooting
Sometimes players encounter technical issues, such as the game freezing or a cash-out not being registered. Most of the time, these issues are related to the user's internet connection. A stable and fast connection is important for real-time games like Kandege. If you experience a lag, try refreshing your browser or switching from mobile data to a stable Wi-Fi connection. CityBet’s platform is robust, but the quality of your local network can impact the real-time experience.
If you lose your connection during a round, the game has built-in protocols. In many cases, if you had an 'Auto Cash Out' set, it will still trigger if the plane reaches that multiplier. However, if you were planning to cash out manually and the connection failed, the bet may be lost if the plane flies away before you can reconnect. This is why a reliable signal is so vital. If you believe a technical error occurred on the platform side, CityBet’s customer support is there to help investigate.
Account and Payment FAQs
Players often ask about the best ways to deposit and withdraw their funds. At CityBet, the focus is on convenience for Zimbabweans, which is why mobile money services like EcoCash and OneMoney are so popular. These methods usually offer the fastest processing times. If you have questions about specific transaction fees or limits, it is always best to check CityBet's current terms, as these can be updated to reflect the latest financial regulations and platform policies.
Regarding account security, players often ask how to keep their funds safe. We recommend using a unique password and enabling any additional security features CityBet might offer, such as two-factor authentication if available. If you ever suspect unauthorized activity on your account, contact support immediately. Being proactive about your account security ensures that your Kandege winnings and deposits remain protected at all times while you enjoy the CityBet platform.
Understanding Game Features
Questions often arise about specific game features like the 'Rain Promo' or the social chat. The 'Rain' feature is a promotion where free bets are occasionally 'dropped' into the chat for players to claim. These are usually time-sensitive and have specific terms. The chat itself is a place for Zimbabwean players to interact, but it is moderated to ensure a respectful environment. If you have questions about how these features work, the in-game help menu usually provides a detailed explanation.
Finally, many wonder if there's a demo version of Aviator. CityBet often allows players to watch the game without placing bets, which is a great way to learn the ropes. Seeing the real-time cash-outs and the multipliers helps build an understanding of the game's rhythm. Whether you are curious about the double bet feature or how the leaderboards are calculated, the CityBet interface is designed to be as informative as possible for the Zimbabwean Kandege community.